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We provide professional monitoring solutions across all platforms (Windows, Linux and Macintosh) as a bolt on option to any SLA, a stand alone solution or as a larger managed services contract. Our monitoring solutions provide a host of features and managed services at a base fee per device for three management categories:

• "monitor and report" - monitors a device or application for specific activity and reports any failures based on a set of rules via email, SMS or even fax
• "self heal" - is one step up where a set of instructions that can be customised is executed should the monitored service/device/application fail, this enables that device or service to restart a set amount of times before issuing a critical alert etc.
• "pro-active defence" category where we pro-actively monitor device/service/application health and act on any critical alerts issues when the self heal process does not correct the particular error. This is all done remotely and at a set device fee, so there is no extra cost should the device fail once a day or once a year, you are covered.

Features
Full network discovery and auditing facilities
Complete remote support facilities including registry, command prompt, file transfer, chat etc.
Full device configuration features - software deployment, version checking, etc.
Full monitoring solutions including services, drivers, event logs, hardware states etc.
Full reporting and alerting functionality - alert someone if a failure is detected, multiple alerts, multiple contacts etc.
Full device support - smart phones, desktops, multi platform, networking equipment, multi brand etc.

* Prices are based on a standard device configuration, devices with excessive configuration / services and or points to monitor will be charged differently.