INFORMATION    TECHNOLOGY    SOLUTIONS

ADSL still remains the most popular connectivity method for users and businesses that are looking for a good balance between price (per Gb), performance and reliability. We provide these services as close to our cost as possible due to two reasons; we are a "value added service provider" and would like to genuinely add value to any business relationship and we do not agree with the high cost of bandwidth in our fair country. We consciously provide connectivity fed by SAIX primarily, as this ensures top speeds and "up-time".

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Per-Gb ADSL accounts:

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What is the difference between capped and per-gb?
Due to the way bandwidth is bought and sold in South Africa, the most cost effective way for an ISP to provide ADSL bandwidth is the "capped" model. Any unused "Capped" bandwidth on an account expires at the end of that calendar month and "re-sets" to the package size at the beginning of the next calendar month. You therefore buy the privilege to use up to your package size worth of bandwidth each calendar month.
"Per-Gb" bandwidth on the other hand allows you to buy the right to use bandwidth (in 1Gb chunks) any time you feel like it, it therefore does not expire at any time nor does it reset once it has been used but unfortunately it is considerably more expensive as the provider cannot budget or plan for its use. This is also the type of bandwidth provided as top ups to capped accounts - hence the higher price per Gb for top ups as well.

Notes:

• All bandwidth is based on solutions provided by SAIX primarily as it has offered (and still does) the most reliable and fastest ADSL bandwidth in South Africa - remember, if another provider is cheaper then there is a reason for the price difference and the old saying "when something is too good to be true, it generally is".
• Almost all Internet services in South Africa are dependent on services provided by the likes of Telkom, Neotel, Vodacom etc. Easy IT can unfortunately not guarantee any such service further than the independent guarantees (or lack thereof in certain cases) provided by these service providers. We do however endeavour to assist customers with managing outages as best possible and completely guarantee those services we have control over.
• The only guaranteed bandwidth in South Africa is currently via Diginet or fixed circuits, these solutions are listed elsewhere on our website, what is listed here is the value proposition as fixed circuit Internet tend to be cost prohibitive.
• From our experience, ADSL still offers the most reliable, lowest running cost and fastest Internet solution available locally, even though it is severely overpriced. We have seen consumers fall into the trap of going with a cheaper option that end up costing considerably more than a comparative ADSL solution when you add the costs to maintain its reliability and "up-time" to meet the ADSL norm.
• We are in no way "Telkom fan boys", we merely state the facts as they might stand at any particular time - we therefore support those solutions that offer the most consistent performance to our customers.
• There are various benefits and "negative" points associated with almost all of the services provided and it is almost always wise to call us to discuss these points before making a purchasing decision.
• We offer a full range of wired and wireless router options for any Internet connectivity need, we have a preference to certain brands due to its low maintenance costs and also offer installation and configuration services.
• We provide IS and MWeb based capped, uncapped and per Gb bandwidth as well but prefer to provide the alternatives listed here as it offers a superior experience for a negligible premium.

Need uncapped ADSL for your business or personal use - no problem. We provide 2 uncapped solutions via the MWeb and SAIX networks. The MWeb solution is the cheaper of the two and suggested for use in non critical situations (due to it being less reliable and stable then the other offering) while the SAIX offering is the preferred solution for business continuity as it is the premium service of the two and also based on our gold business class bandwidth.

Understanding our uncapped solutions:

• Uncapped ADSL pricing is based on the line speed accessing the service as this determines the maximum potential usage on any particular account.
• Further to this, these uncapped accounts can only be used from one concurrent location other than the 4 concurrent connections provided as standard by our other ADSL services.
• We also steer clear from those very cheap uncapped solutions available locally for very good reasons.
• We recommend that you perform an ADSL line speed test on your line to determine what uncapped package will suit your needs.
• You will receive full line speed speeds on our SAIX offerings up to the speed of the uncapped package chosen - in other words, if you only have a 384 Kbps ADLS line there is no need for you to purchase n uncapped account with larger capacity.
• The MWeb offerings speed fluctuates with the utilization on the MWeb network.
• There are 2 MWeb offerings - shaped and unshaped, unshaped bandwidth is suggested for specialised situations.
• All offerings work with a "rolling time window" to ensure fairness between users.
  
  

MWeb based uncapped solutions
Line speed:	384 Kbps	512 Kbps	1 Mbps	2 Mbps	4 Mbps	8 Mbps	10 Mbps
Monthly cost - unshaped bandwidth:	R 437.72	R 613.16			R 1753.51
Monthly cost - shaped bandwidth:	R 192.11	R 262.28	R 323.68		R 472.81		R 1753.51

Altech based uncapped solutions
Line speed:	384 Kbps	512 Kbps	1 Mbps	2 Mbps	4 Mbps	8 Mbps	10 Mbps
Monthly cost - Gold:					R 1250.00
Monthly cost - Platinum:					R 1900.00		R 6750.00

Please contact us for any other uncapped ADSL offerings.

These lines are in essence still provided, installed and supported by Telkom, we simply provide this service to enable our customers to pay for both their bandwidth and ADSL line rental through a single point of contact.

To any of these offerings, you require a compatible Telkom telephone line - check your line for compatibility.

*The line speed is listed as "up to" a certain speed as ADSL is a "best effort" service and the line speed is dependant on your area, distance from the exchange and line quality - it can therefore not be guaranteed that your line will be the maximum speed listed here.

*Costs indicated are monthly, download plus is an additional charge on top of the monthly cost.

*The prices for these ADSL offerings are subject to change and are depended on the pricing structure employed by Telkom, bandwidth is not provided as part of any line offering unless it is a bundled solution. Only 1 concurrent connection per bandwidth account is allowed on these packages.

We also provide alternative connectivity methods for those situations where ADSL is not an option, ad-hoc connections are required, connectivity guarantees are required etc. Here are some of the more popular solutions.

Diginet / Leased lines:
Diginet / Leased lines / MPLS is a dedicated and guaranteed connectivity method provided by Easy IT and it is the only guaranteed Internet service technology we know of in the country.

The fact that you consider or require a Leased line indicates you require the best possible bandwidth and the best up time - for this reason we offer a Premium Diginet Services with a guaranteed 1:1 Contention Ratio at Easy IT.

Unfortunately cost is primarily determined by the line speed chosen and the physical distance between the connected location and our data centre, it is therefore not possible to list a price matrix here and quotes are provided on a case to case basis so please make use of our free initial contact policy as described on our home page should you require such services.

All our Diginet services come standard with the following:

• Constant up time monitoring
• Automatic case escalation should a connection break be detected
• Optional ADSL fail over - ADSL automatically takes over the role of the Diginet line should it fail
• SLA
• Dedicated group of technicians assigned to any Diginet outage
• No router rental whether Cisco or otherwise
• An optional enterprise class firewall can be supplied, configured and maintained as required
• 1:1 Contention ratio
• Guaranteed speeds and up time
• Any Diginet line 256 kbps or higher moved or ordered from Easy IT received a free PlayStation 3 console and free email spam scanning

We do offer other connectivity methods and technologies such as site to site Diginet VPN solution, Satellite, Wireless, 3G WiMax etc. on request. Feel free to contact us should you require something not listed here and we will be happy to assist.