Web Services:
Hosting Domains Backups Connectivity Mass Mail Telecomms OtherWe Offer a plethora of web or "hosted" services located locally, in Germany and the USA and based on
either the Linux or Windows operating platform - dependent on preference and requirements.
This section will merely list some of our more popular solutions offered.
As with our other services, please remember that it is impossible to list all our different solutions and services
here, should you therefore have a need for anything not listed here, give us a ring as the chances are we probably offer what you
need as an existing solution already.
Standardized domain hosting services:
We offer a comprehensive list of hosted solutions of which these standardized packages are the most popular at this stage.
For a better definition of the items involved, please refer to the list below.
- Monthly: The total all included price ex VAT per month.
- Set up: The once off fee charged for creating and setting up the package and domain as requested.
- Traffic Overage: Refers to the cost ex VAT per month per mb traffic used over and above the already included allotment for that specific package.
- Disk Overage: Refers to the cost ex VAT per month per 5mb disk space used over and above the already included allotment for that specific package.
- Disk space: Refers to the amount of disk space (in mb) assigned to the package, shared by all services - (www, mailboxes, databases etc.) per month.
- Traffic: Refers to the amount of traffic (in Gb) assigned to the package, shared by all services - (FTP, www, mail etc.) per month.
- Control Panel: Refers to a GIU driven service provided to the user allowing self administration of the domain, website, mail resources, DNS, statistics and much more. Note however that since these facilities are provided, maintained and created specifically to allow users to manage their own domains, any actions taken by our staff on behalf of the customer in this regard will be handled as if a support request by the customer and is therefore billable in most cases.
- Statistics: Refers to a graphical user interface to view and track statistics relating to your website as well as your disk space and traffic usage.
- Backups: refers to the backups kept of all hosted data including the website, mailboxes and databases - for up to 2 weeks.
- Mail Control: Refers to the self administrative mail control tools provided, including auto responders, alias creation and management, forwarders etc.
- Anti Virus: Refers to the fact that all incoming and outgoing mail is intercepted and scanned for viruses, any such viruses are logged and removed as required. It is also important to note that this is an automated process with no technician intervention, your mail remains private at all times, but you do agree and allow us to intercept your mail for purposes listed here.
- Spam Control: Refers to the interception and scanning of all incoming and outgoing mail for anti spam purposes. Mail seen as spam is then deposited in a folder accessible via your webmail interface as well as the control panel detailed above. Further spam controls are provided to the user enabling them to effectively manage their spam scanning features - including white-, grey- and black listing etc. It is however important to note that this is an automated process and your mail remains private at all times. By using any of our systems, the user accepts and provides concent to this process for these purposes.
- Redundancy: Refers to the fact that all our services are provided in a redundant environment with the following features; climate control, RAID, automated scheduled and tested backups, fire prevention, redundant network infrastructure with automatic fail-over, backup power generators and power regulated circuitry, redundant servers and networking equipment etc.
- Etc.: Refers to the fact that all our domain hosting packages come standard with a long string of features we are not able to effectively list here, these would include but are not limited to; sub domain administration, DNS administration, FTP account administration, free fax to email with a free fax number per mail account etc. etc.
Additions to standard packages:
We offer a comprehensive range of additions to the standardized packages listed above. Listing prices here for each add on is unfortunately not possible as some add-on's affect others. From our experience, it is best to phone us and let us assist you in making the correct purchase options in this regard. Some of these additions are:
- Windows hosted website or Windows based coders add on.
- Dedicated IP's, SSL certificates and certificate management.
- Specialized server access such as SSH, RDC etc.
- Domain aliases, "parked" domains, sub domains with separate FTP accounts, multiple domains etc.
- Bulk traffic, disk space or mailbox additions prior to package upgrades
- Basic "Google ready" checks and changes on any website's.
- MySQL, MSSQL etc. database additions.
- Special coding requirements etc.
Prices are available on request and is dependent the specified requirements.
Domain registration and renewals:
We offer domain registrations, updates and annual renewals at fixed
rates dependent on the domain in question, here is a list of the more
popular domains and their annual costs ex VAT. (We do offer dispute
resolution and purchase negotiation services as well)
Any other domain can be arranged, prices available on request and is dependent on the domains in question.
Automated off site encrypted backups:
One of our more popular products for corporate customers is our automated off-site data backup facilities. It is important to
note the following regarding this solution:
- There is a once off setup fee calculated based on the data volume and your physical location.
- The data backup is automated and requires no user interaction.
- We offer this service as a user managed and Easy IT managed solution - EIT managed means it is monitored daily by Easy IT staff.
- The consecutive backups performed comprise only a binary differential set, which means only the bytes changed in the data source will be transferred, significantly reducing the load on your internet connection compared to full differential backup options.
- These backups can be scheduled according to your requirements and can include all networked data available to one source point.
- Specialized software is required on the source point server and we have options available for both Linux and Windows based environments.
- Since the data is stored in South Africa, we do offer cost saving options relating to internet connectivity and bandwidth for these services, to South African Customers, specifically.
- The data can be accessed securely via any able internet connection and can also be restored on request by the user, we do however suggest a manual restore (which is billed according to the data volume involved and your physical location) to save on bandwidth costs associated with large data transfers to your site.
- The data backup is encrypted and stored in an encrypted environment, which only allows access to the person(s) that have the encryption key - yourself as an example, it is therefore very important to remember and keep this key safe as loosing it will invalidate any restore options and recovery of the data is impossible without it.
- We do provide an interface where the user can manage their backups as required.
- This is a data-only backup, this means it does not save your server configuration in any way, so bear in mind that this solution is usually used in conjunction with additional backup solutions for larger networked environments.
- Our experience with this solution has shown that we can and do guarantee and support it 100%
How does it work: Simple really, we install and configure the required software based on your backup needs, perform a manual "snap-shot" first backup of your data, integrate this with our data centre for storage and from there the differential data is transferred based on a set schedule automatically.
Internet access / ADSL:
Our internet access offerings range form legacy Dial-up, ISDN, fixed line "Diginet" right through to ADSL and all its flavors. With these services in mind, it is important to note the following before making your choices:
- Almost all internet services in South Africa are dependent on services provided by the likes of Telkom, Neotel, Vodacom etc. Easy IT can unfortunately not guarantee any such service further than the independent guarantees (or lack thereof in certain cases) provided by these service providers. We do however endeavour to assist customers with managing outages as best possible and completely guarantee those services we have control over.
- The only guaranteed bandwidth in South Africa is currently via Diginet or fixed circuits, but due to cost limitations these are rarely used, we will therefore omit these options from our matrix below and only list the more popular solutions.
- From our experience, ADSL still offers the most reliable, lowest running cost and fastest internet solution available locally, even though it is severely overpriced. We have seen consumers fall into the trap of going with a cheaper option that end up costing considerably more than a comparative ADSL solution when you add the costs to maintain its reliability and "up-time" to meet the ADSL norm.
- We are in no way "Telkom supporters", we merely state the facts that never present themselves to the consumer before a purchase decision is made.
- There are various benefits and "negative" points associated with almost all of the services provided and it is almost always wise to call us to discuss these points before making a purchasing decision.
- We offer a full range of wired and wireless router options for any internet connectivity need, have a preference to certain brands due to its low maintenance costs and also offer installation and configuration services treated as a normal support request outlined under our services section.
SAIX shaped dynamic IP: (the normal ADSL) - monthly cost / no setup fee
*Prepaid, auto top up and user stats included.
SAIX unshaped dynamic IP: - monthly cost / no setup fee
*Prepaid, auto top up and user stats included.
SAIX local only dynamic IP: - monthly cost / no setup fee
*Prepaid, auto top up and user stats included.
IS shaped dynamic IP: - monthly cost / no setup fee
*User stats included.
IS fixed IP: - monthly cost / R1710.00 setup fee
*User stats included, *5 fixed IP's included, *No "rolling time window"
*Fiber routed uncapped IS ADSL options also provided and suggested for low latency requirements / gaming / VPN's etc.
*Service subject to a 12 month contract.
*Speed limited to either 512k or 1024k tiers.
SAIX prepaid dynamic IP: - monthly cost / no setup fee
This is also a standard feature on all SAIX packages
*Auto top up and user stats included.
DSL complete options: - monthly cost / setup fee applies
*Prices include line rental and data bundles.
*Prepaid, auto top up and user stats included.
Mass mail and email marketing:
We offer an extensive range of "hosted" and "end user" mass email marketing solutions ranging from self administered and
automated to Easy IT managed solutions dependent on the individual needs. We offer comprehensive reporting, email template generation,
contact database management and sending from either a "no-reply" or functional email address on your domain.
The service is charged at a nominal fee based on the total bandwidth used during a send operation (15c per mb) as well as a minimal fee
per email message processed (15 c per email).
Further details available on request.
Telecommunication, VOIP, PABX and all in one office solutions:
We offer an extensive range of Telecommunication solutions focused on reducing the total cost to the customer
by either adding aditional functionality or replacing entire solutions. A saving of up to 40% on calls made to
both Telkom and Cellular operators can be achieved. Our expertise also include VOIP, complete PABX solutions
and all in one SOHO office implementations.
Further details available on request.
Web design, coding and related marketing:
Small, medium and large scale web development including professional graphic design services are offered. We also offer
email branding and marketing solutions such as Easy IT managed and user managed mailing list options etc.
Prices are available on request and dependent on specific requirements.
Standardized package deployment:
We provide standardized package deployment such as PHPBB bullitin board services, OS commerce website shopping cart solutions,
Sugar CRM, Vtiger CRM modules and much more.
Prices are available on request and is dependent on specific requirements.
Specialized hosting solutions:
Further to our standardized packages above, we also offer hosted Exchange,
hosted custom mail server, hosted data server, hosted Linux domain,
hosted Windows domain, branded email marketing, mass mail distribution
etc. solutions. Basically anything you can have on site at your office,
we can host off site as well.