Standardized domain hosting services:

We offer a comprehensive list of hosted solutions of which these standardized packages are the most popular at this stage.

Overview:	Micro Pro:	Basic:	Standard:	Advanced:
Monthly:	R35.58	R86.84	R130.70	R244.74
Set up:	R99.00	R199.00 + *	R199.00 + *	R199.00 + *
Traffic overage:	R0.08 per mb (ZA)	R0.08 per mb (ZA)	R0.08 per mb (ZA)	R0.08 per mb (ZA)
Disk overage:	R5.00 per 10mb	R5.00 per 10mb	R5.00 per 10mb	R5.00 per 10mb
Disk space MB:	150	1000	2000	3000
Traffic Gb (ZA):	0.5	4.0	7.0	10.0
Control panel:
Site Builder:
Statistics:
FTP access:
Backups:
Mailboxes:	50	100	250	500
Webmail:
Mail control:
Anti Virus scan:
Spam Control:
Redundancy:
Etc.:

For a better definition of the items involved, please refer to the list below.

• Monthly: The total all included price ex VAT per month.
• Set up: The once off fee charged for creating and setting up the package and domain as requested.
• Traffic Overage: Refers to the cost ex VAT per month per mb traffic used over and above the already included allotment for that specific package.
• Disk Overage: Refers to the cost ex VAT per month per 5mb disk space used over and above the already included allotment for that specific package.
• Disk space: Refers to the amount of disk space (in mb) assigned to the package, shared by all services - (www, mailboxes, databases etc.) per month.
• Traffic: Refers to the amount of traffic (in Gb) assigned to the package, shared by all services - (FTP, www, mail etc.) per month.
• Control Panel: Refers to a GIU driven service provided to the user allowing self administration of the domain, website, mail resources, DNS, statistics and much more. Note however that since these facilities are provided, maintained and created specifically to allow users to manage their own domains, any actions taken by our staff on behalf of the customer in this regard will be handled as if a support request by the customer and is therefore billable in most cases.
• Statistics: Refers to a graphical user interface to view and track statistics relating to your website as well as your disk space and traffic usage.
• Backups: refers to the backups kept of all hosted data including the website, mailboxes and databases - for up to 2 weeks.
• Mail Control: Refers to the self administrative mail control tools provided, including auto responders, alias creation and management, forwarders etc.
• Anti Virus: Refers to the fact that all incoming and outgoing mail is intercepted and scanned for viruses, any such viruses are logged and removed as required. It is also important to note that this is an automated process with no technician intervention, your mail remains private at all times, but you do agree and allow us to intercept your mail for purposes listed here.
• Spam Control: Refers to the interception and scanning of all incoming and outgoing mail for anti spam purposes. Mail seen as spam is then deposited in a folder accessible via your webmail interface as well as the control panel detailed above. Further spam controls are provided to the user enabling them to effectively manage their spam scanning features - including white-, grey- and black listing etc. It is however important to note that this is an automated process and your mail remains private at all times. By using any of our systems, the user accepts and provides concent to this process for these purposes.
• Redundancy: Refers to the fact that all our services are provided in a redundant environment with the following features; climate control, RAID, automated scheduled and tested backups, fire prevention, redundant network infrastructure with automatic fail-over, backup power generators and power regulated circuitry, redundant servers and networking equipment etc.
• Etc.: Refers to the fact that all our domain hosting packages come standard with a long string of features we are not able to effectively list here, these would include but are not limited to; sub domain administration, DNS administration, FTP account administration, free fax to email with a free fax number per mail account etc. etc.

Additions to standard packages:

We offer a comprehensive range of additions to the standardized packages listed above. Listing prices here for each add on is unfortunately not possible as some add-on's affect others. From our experience, it is best to phone us and let us assist you in making the correct purchase options in this regard. Some of these additions are:

• Windows hosted website or Windows based coders add on.
• Dedicated IP's, SSL certificates and certificate management.
• Specialized server access such as SSH, RDC etc.
• Domain aliases, "parked" domains, sub domains with separate FTP accounts, multiple domains etc.
• Bulk traffic, disk space or mailbox additions prior to package upgrades
• Basic "Google ready" checks and changes on any website's.
• MySQL, MSSQL etc. database additions.
• Special coding requirements etc.

Prices are available on request and is dependent the specified requirements.

Domain registration and renewals:

We offer domain registrations, updates and annual renewals at fixed rates dependent on the domain in question, here is a list of the more popular domains and their annual costs ex VAT. (We do offer dispute resolution and purchase negotiation services as well)

.co.za	.com	.co.uk	.eu	.mobi	.za.com
R75.00	R140.00	R140.00	R140.00	R230.00	R930.00

Any other domain can be arranged, prices available on request and is dependent on the domains in question.

Automated off site encrypted backups:

One of our more popular products for corporate customers is our automated off-site data backup facilities. It is important to note the following regarding this solution:

• There is a once off setup fee calculated based on the data volume and your physical location.
• The data backup is automated and requires no user interaction.
• We offer this service as a user managed and Easy IT managed solution - EIT managed means it is monitored daily by Easy IT staff.
• The consecutive backups performed comprise only a binary differential set, which means only the bytes changed in the data source will be transferred, significantly reducing the load on your internet connection compared to full differential backup options.
• These backups can be scheduled according to your requirements and can include all networked data available to one source point.
• Specialized software is required on the source point server and we have options available for both Linux and Windows based environments.
• Since the data is stored in South Africa, we do offer cost saving options relating to internet connectivity and bandwidth for these services, to South African Customers, specifically.
• The data can be accessed securely via any able internet connection and can also be restored on request by the user, we do however suggest a manual restore (which is billed according to the data volume involved and your physical location) to save on bandwidth costs associated with large data transfers to your site.
• The data backup is encrypted and stored in an encrypted environment, which only allows access to the person(s) that have the encryption key - yourself as an example, it is therefore very important to remember and keep this key safe as loosing it will invalidate any restore options and recovery of the data is impossible without it.
• We do provide an interface where the user can manage their backups as required.
• This is a data-only backup, this means it does not save your server configuration in any way, so bear in mind that this solution is usually used in conjunction with additional backup solutions for larger networked environments.
• Our experience with this solution has shown that we can and do guarantee and support it 100%

Storage Size:	1Gb	5Gb	20Gb	100Gb
Monthly cost ex VAT:	R150.00	R250.00	R500.00	R1000.00
Set up cost:	*	*	*	*

* = Dependent on initial backup size and client's physical location.
How does it work: Simple really, we install and configure the required software based on your backup needs, perform a manual "snap-shot" first backup of your data, integrate this with our data centre for storage and from there the differential data is transferred based on a set schedule automatically.

Internet access / ADSL:

Our internet access offerings range form legacy Dial-up, ISDN, fixed line "Diginet" right through to ADSL and all its flavors. With these services in mind, it is important to note the following before making your choices:

• Almost all internet services in South Africa are dependent on services provided by the likes of Telkom, Neotel, Vodacom etc. Easy IT can unfortunately not guarantee any such service further than the independent guarantees (or lack thereof in certain cases) provided by these service providers. We do however endeavour to assist customers with managing outages as best possible and completely guarantee those services we have control over.
• The only guaranteed bandwidth in South Africa is currently via Diginet or fixed circuits, but due to cost limitations these are rarely used, we will therefore omit these options from our matrix below and only list the more popular solutions.
• From our experience, ADSL still offers the most reliable, lowest running cost and fastest internet solution available locally, even though it is severely overpriced. We have seen consumers fall into the trap of going with a cheaper option that end up costing considerably more than a comparative ADSL solution when you add the costs to maintain its reliability and "up-time" to meet the ADSL norm.
• We are in no way "Telkom supporters", we merely state the facts that never present themselves to the consumer before a purchase decision is made.
• There are various benefits and "negative" points associated with almost all of the services provided and it is almost always wise to call us to discuss these points before making a purchasing decision.
• We offer a full range of wired and wireless router options for any internet connectivity need, have a preference to certain brands due to its low maintenance costs and also offer installation and configuration services treated as a normal support request outlined under our services section.

SAIX shaped dynamic IP: (the normal ADSL) - monthly cost / no setup fee

*Prepaid, auto top up and user stats included.

1Gb	4Gb	6Gb	11Gb	22Gb	33Gb	100Gb
R52.00	R175.00	R254.00	R430.00	R860.00	R1289.00	R3700.00

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SAIX unshaped dynamic IP: - monthly cost / no setup fee

*Prepaid, auto top up and user stats included.

1Gb	6Gb	12Gb
R78.00	R420.00	R789.00

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SAIX local only dynamic IP: - monthly cost / no setup fee

*Prepaid, auto top up and user stats included.

1Gb	4Gb	6Gb	12Gb
R12.00	R47.00	R69.00	R139.00

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IS shaped dynamic IP: - monthly cost / no setup fee

*User stats included.

2Gb	3Gb	5Gb	7Gb	10Gb
R160.00	R193.00	R322.00	R429.00	R582.00

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IS fixed IP: - monthly cost / R1710.00 setup fee

*User stats included, *5 fixed IP's included, *No "rolling time window"
*Fiber routed uncapped IS ADSL options also provided and suggested for low latency requirements / gaming / VPN's etc.
*Service subject to a 12 month contract.
*Speed limited to either 512k or 1024k tiers.

384 or 512k Satellite	1024 or 4096k Satellite	384 or 512k Fibre	1024 or 4096k Fibre
R1559.00	R3199.00	R1870.00	R3440.00

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SAIX prepaid dynamic IP: - monthly cost / no setup fee

This is also a standard feature on all SAIX packages
*Auto top up and user stats included.

Shaped per Gb	Unshaped per Gb	Local only per Gb
R61.00	R87.00	R13.00

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DSL complete options: - monthly cost / setup fee applies

*Prices include line rental and data bundles.
*Prepaid, auto top up and user stats included.

384k Line	1024/4096k Line
R169.00	-	1Gb data
R249.00	R499.00	3Gb data
R349.00	-	5Gb data
-	R599.00	6Gb data
-	R799.00	12Gb data
-	R999.00	16Gb data

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Mass mail and email marketing:

We offer an extensive range of "hosted" and "end user" mass email marketing solutions ranging from self administered and automated to Easy IT managed solutions dependent on the individual needs. We offer comprehensive reporting, email template generation, contact database management and sending from either a "no-reply" or functional email address on your domain.

The service is charged at a nominal fee based on the total bandwidth used during a send operation (15c per mb) as well as a minimal fee per email message processed (15 c per email).

Further details available on request.

Telecommunication, VOIP, PABX and all in one office solutions:

We offer an extensive range of Telecommunication solutions focused on reducing the total cost to the customer by either adding aditional functionality or replacing entire solutions. A saving of up to 40% on calls made to both Telkom and Cellular operators can be achieved. Our expertise also include VOIP, complete PABX solutions and all in one SOHO office implementations.

Further details available on request.

Web design, coding and related marketing:

Small, medium and large scale web development including professional graphic design services are offered. We also offer email branding and marketing solutions such as Easy IT managed and user managed mailing list options etc.

Prices are available on request and dependent on specific requirements.

Standardized package deployment:

We provide standardized package deployment such as PHPBB bullitin board services, OS commerce website shopping cart solutions, Sugar CRM, Vtiger CRM modules and much more.

Prices are available on request and is dependent on specific requirements.

Specialized hosting solutions:

Further to our standardized packages above, we also offer hosted Exchange, hosted custom mail server, hosted data server, hosted Linux domain, hosted Windows domain, branded email marketing, mass mail distribution etc. solutions. Basically anything you can have on site at your office, we can host off site as well.

Prices are available on request and is dependent on specific requirements.