INFORMATION    TECHNOLOGY    SOLUTIONS

We currently have 11 permanent employees of which 36% is non white. 10 are based in the Western Cape and 1 in Johannesburg. Permanent staff tends to the supply, technical, admin, management and financial requirements while various contractors fill in specific and general gaps as/when needed.

Our support and installation base is further expanded by:

• Newer remote connectivity techniques and technologies
• A permanent base of operations in the greater Gauteng region
• Long term affiliates in the greater Gauteng region
• A support base in Durban/Umhlanga
• Contractors further afield

All operations, contact and management is however handled by our Western Cape branch providing one seamless point of contact to our customers.

Our turn around times:

• Are generally considered to be faster than the norm in this industry at a 12 years average of below 1 hour
• We employ secure remote connections to all SLA and most other customers enabling us to cost effectively resolve almost all problems at an accelerated rate
• We provide dedicated and customised Service Level Agreements (SLA's) that guarantee specific turnaround times
• We provide a 24/7 support and contact service
• We also provide retainer based services to ensure someone is available to assist as required