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Easy IT: A Brief History


We are Easy IT, proud to be competitive in the South African IT market. We were founded in 1998, at the dawn of an age in which the IT industry would flourish like never before.

Over the years, we expanded our horizons (primarily driven by our ever growing customer base and their associated needs) from a hardware only supplier to a fully fledged value added IT service provider. This is a trait that we are proud to say still features today, we adapt and expand as our customers require.

Our core expertise and services has grown to include amongst others:

  • Computer support - PC support, Apple Support, Linux support and Server support services
  • Remote IT support on all the above platforms
  • IT service management and managed IT services
  • Customer service tech support
  • Server management
  • Network installation
  • IT consulting
  • Server backup as well as backup as a service
  • Internet access, Internet installation
  • IT system security and IT security service
  • A ISP which includes server hosting, DNS server service, web hosting and other web services
  • Custom software and web development, web design
  • VPN connectivity, remote office solutions
  • Computer Hardware and software sales on all above platforms
  • IT project management
  • in- and out-sourced IT solutions
  • Linux/Open source IT solutions
  • Many, many more.


We were also fortunate to become involved during the early uptake of open source solutions and are therefore very well positioned to provide businesses with complete "alternative" open source implementations or hybrid solutions as required and pride ourselves in the ability to consult our customers impartially "on both sides of the fence" when it comes to implementing the best solutions for their specific needs.

We have grown from a dream to a fully-fledged company with structure, discipline and endurance.

We currently strive to fulfill the entire spectrum of IT needs (Associated with small and medium enterprise) and we are dedicated to our customers and endeavour to provide them with the highest quality and most cost effective products, systems and services available.

Easy IT's Vision and Strategy


Our vision is to ensure complete customer satisfaction and quality of service in all products, solutions and services we deliver while maintaining an acceptable price point across the board.

Further to this we also envisage being able to supply, implement and support all aspects of our customers integrated IT needs.

Our Strategy
A clearly defined strategy guides Easy IT’s daily actions. We always ensure that we stay up to date with the latest products, techniques and technologies available as well as better our own customized solutions on a constant basis.

We believe that this is the only solution to the broadening array of challenges our customers face on a daily basis and it translates directly into our ability to help customers acquire and maintain reliable, effective and cost effective IT solutions.

What separates Easy IT from any other standard IT Company, is the seamless balance we maintain between fulfilling our customers hi-tech and hi-touch requirements simultaneously. We are passionate about the IT industry and our customers' individual needs and we strive to learn, grow, expand and adapt to new opportunities.

Product and Service Overview


Even though the products and services we provide are excessively diverse, we focus on various key aspects.

Firstly we design, implement, maintain and support medium to large scale networked infrastructures for SMB / SME's while striving to encompass all aspects related thereto. This in itself is an almost immeasurable broad spectrum, enabling us to proudly state that we truly offer an end-to-end solution.

Secondly, we provide a large range of value added services catered around the needs of the above mentioned and various more niche-like implementations.

Some of our more diverse endeavours include the secure provisioning of high speed shared Internet access to commercial and residential complexes and the design, implementation and maintenance of a distributed work force solution with central collaboration servers via secured remote connections. We do however believe that we are able to source, implement and maintain any hardware or software platform internationally available and are well positioned to adapt to any need a customer might have.

Some technologies we employ are proprietary to us, as it helps us provide the best possible solutions to our customer, it also helps distinguish us from our competitors. Similarly, various solutions are proprietary to each individual customer as it suits their needs best.

Our services are completely scalable and dynamic in the sense that they change as the customer or situation requires. We do however use a modular approach whereby we use proven technologies and procedures as part of each solution. We constantly develop and expand our product range and procedures to ensure stability, reliability and performance - while working hard at keeping costs and specifically the total cost of ownership to the customer, as low as possible.

We focus on transparency to the end user and react to changing needs and technologies, to ensure that the customer sees a faster return on capital, has an easier IT experience and has room for both growth and change.

It is evident that we are committed to supporting our products and solutions, we adhere to high quality control procedures and we strive to provide the best possible service in this, a service lacking, society.

For more specific listings of our services. please have a look at our Services and Internet Services sections.

Contact Us

Western Cape Office (HQ):

Address:
2 Hildebrandt Street, Bellville
7530, Western Cape, ZA

Click here for map/directions

Tel:  +27 (0) 21 949 1551
Fax: +27 (0) 866 862 152


Gauteng Office (Satellite):

Please log all calls via our CPT branch


Other Regions Physically Serviced:

Tswane (Pretoria),Mpumalanga,Durban, Kwazulu Natal


General Support:

Mail: support @easy-it.co.za
Web: http://support.easy-it.co.za
This contact info is not for job applications, see the vacancies button.


Accounts:

Mail: accounts@easy-it.co. za
Tel:  +27 (0) 21 949 1551
Fax:
+27 (0) 866 095 512
This contact info is not for job applications, see the vacancies button.


Emergency / After Hours:

Tel/SMS:   +27 (0) 82 561 8217
Mail: support@easy-it.co.za


Or let us contact you

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